Uptime

99.9%

Last 30 days

Avg Response

<1s

Time to answer

Knowledge Nodes

12

Topic domains

Voice Model

OPUS 4.7

ANTHROPIC - CLAUDE

What Sarah Handles

${[ ['Prayer & Jummah Times','Answers instantly from knowledge base'], ['Sunday School Inquiries','Captures name, number, sends to staff'], ['Donation & Zakat Info','Directs callers to mcceastbay.org/donate'], ['Facility Rental Requests','Takes details and flags for follow-up'], ['Marriage & Counseling','Sensitive tone, routes to counseling office'], ['New Member Welcome','Introduces MCC and programs warmly'], ['After Hours Calls','Always on — nights, weekends, holidays'], ['Funeral & Burial Support','Urgent tone, collects info immediately'], ].map(([title, sub]) => ` `).join('')}

Agent Configuration

${[ ['Phone Number','(925) 515-2819'], ['Voice','Della — Natural Female'], ['Platform','VARNET Platform'], ['Language','English (Multilingual)'], ['Knowledge Base','MCC Website — 491 pages'], ['Call Forwarding','Active'], ['Post-Call Summary','Enabled'], ['Lead Notifications','Email + Spreadsheet log'], ].map(([k,v]) => ` `).join('')}